Contact Shockwarehouse

Contact Shockwarehouse By Phone

Shockwarehouse is available from 10 am to 4:30 pm Eastern Standard Time Monday through Friday toll free at 1-800-245-7469 or locally and internationally at 1-954-202-6229.

Contact Shockwarehouse Through Live Chat

Shockwarehouse live chat is typically available from 10 am to 4:30 pm Monday through Friday and can be accessed by clicking the link below

Live Chat Software

Contact Shockwarehouse By Text/SMS

Shockwarehouse is available from 10 am to 4:30 pm Eastern Standard Time Monday through Friday, text us at 1-800-245-7469. Durring off hours, the texts are checked frequently and usually will be answered within 1-6 hours. Please provide details about your vehicle or shock needs so we can have your answer ready.

Contact Shockwarehouse Through Email

Technical Questions

All technical questions regarding vehicle fitment, custom made shocks, lifted and lowered vehicles, or any other technical shock questions should use the Technical Support Form


All return requests and inquiries must use the Return Form.


For warranty requests and inquiries, please see the Warranty Help Form

New Order or Order Status

For help placing a new order, checking the status of your order, or making changes to your order, please call 1-800-245-7469 or 1-954-202-6229 between the hours of 9 am and 6 pm Eastern Standard Time Monday through Friday. The form below can be used to contact Shockwarehouse after business hours, but please note that due to the high volume of emails, response time may be delayed. Please note: order cancellation requests MUST be made by phone.

We need the bold type fields to process your Question please.

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Sales/Order Support Form

Order Number:
First Name: 
Last Name:
Retype Email:   

Please use this box to let us know how we can help you. If the issue is about a specific part number on your order, let us know WHICH part number:

Please submit your form by using the button below once. Thank you.