
Shipping
Shipping

General Shipping
- We use UPS and FedEx for all shipments. All orders $95.00 or more, in the 48 continental states qualify for Free Ground. Certain items will not qualify for free shipping because of weight requirements. These include some airlift kits, struts and lift kits.
- We offer Ground, 2 Day Air, Overnight, World Wide Expedited and World Wide Express. Overnight or 2nd Day Air shipments, begin the following BUSINESS day on all orders placed after 2:00 PM EST. All orders placed after 2:00 PM EST on Friday will be shipped on Monday.
- UPS and FedEx will not deliver to a PO Box.
- UPS and FedEx will not ship to Military APO/FPO boxes. Please provide an alternative ship-to address when ordering.
- Once a package is picked up from us, it is subject to the carriers rules and regulations and their delivery policies.
- For more about UPS, please see their website at http://www.ups.com
- For more about FedEx, please see their website at http://www.FedEx.com
- All orders outside of the 48 continental states or under $95.00 are charged regular UPS/FedEx rates.
- For orders over $1000.00, we will request the shipping agent to require a signature on delivery to ensure you receive your products. Please contact us at customerservice@shockwarehouse.com or call us at 1-800-245-7469 if you will not be available to sign when the products are delivered.
UPS Online Tracking |
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When viewing tracking information, UPS only counts workdays. They do not count or include the actual day the package was picked up, nor weekends or Holidays. |
FedEx Online Tracking |
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When viewing tracking information, FedEx only counts workdays. They do not count or include the actual day the package was picked up, nor weekends or Holidays. |